At Zues88, your privacy is more than a legal obligation — it is our sincere commitment to every member. This document details how we collect, process, store, and protect your personal information using the highest security standards.
Our Privacy Commitment: Zues88 operates in compliance with Malaysia's Personal Data Protection Act (PDPA) and international privacy standards. We never sell, rent or lend your personal data to any third party for marketing purposes without your consent.
This Privacy Policy applies to all services provided by Zues88, including the official website at zues88.org, the Zues88 mobile app, and all our official communication channels such as live chat and customer support email.
This document aims to provide you, as a member, with full clarity on: the types of information we collect, why we collect it, how it is used, who it may be shared with, and what rights you have in managing that information.
By registering as a Zues88 member or using any of our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any of the terms stated here, please discontinue use of the platform and contact our customer support to close your account.
Zues88 collects information from you through several methods, depending on how you interact with our platform:
| Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number | Account communications, notifications, customer support |
| Financial Information | Bank account number, bank name, transaction history | Deposit processing, withdrawals, AML compliance |
| Usage Data | Betting history, games played, active session time | Service improvement, fraud detection |
| Technical Data | IP address, device type, web browser, operating system | Account security, unauthorized access detection |
| Cookie Data | Session cookies, preference cookies, analytics | Enhanced user experience, platform analytics |
We only collect information that is strictly necessary for the stated purposes. Any additional information that may be requested at a given time will have its purpose clearly explained at the point of collection.
Every piece of information we collect is used for a clear and legitimate purpose. Here are the key ways Zues88 uses member personal data:
You may opt out of promotional communications at any time by contacting our customer support team. However, security notifications and important account information cannot be disabled as they are part of your account security.
Zues88 does not sell, rent or lend your personal data to third parties for their own marketing purposes. However, in certain limited situations, your information may be shared with the following parties:
All third parties we work with are bound by strict confidentiality agreements and are not permitted to use your data for any purpose other than what has been agreed upon.
Zues88 invests seriously in security infrastructure to ensure your personal and financial data remains protected at all times. Security measures we employ include:
While we take all reasonable steps to protect your data, no system is entirely immune to cyber threats. You are also responsible for keeping your account password confidential and not sharing it with anyone.
Zues88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality and your overall user experience.
Under Malaysia's Personal Data Protection Act (PDPA) and our commitment to privacy, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time.
If any information we hold about you is inaccurate or outdated, you have the right to have it corrected.
Under certain circumstances, you may request that your personal data be deleted from our systems.
You may withdraw consent for data processing for marketing purposes at any time.
You may request that we restrict how your data is processed in certain situations as provided by law.
If you are not satisfied with how we handle your data, you have the right to file a complaint with the relevant authorities.
To exercise any of the above rights, please contact our data protection team via live chat or support email. We will process your request within 14 business days.
Zues88 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. The following are our general data retention guidelines:
Once the applicable retention period has expired, your data will be securely deleted using methods that ensure it cannot be recovered by any party.
Zues88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or platform enhancements. Each new version of the Privacy Policy will be published on this page with a clear effective date.
For significant amendments that materially affect your privacy rights, we will provide advance notice via your registered email and an in-platform notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact our Data Protection Officer through the following channels:
We are committed to addressing every privacy-related inquiry with seriousness and transparency. Your trust is zues88's most valuable asset, and we continuously strive to uphold it through responsible privacy practices.
Privacy is more than a document — it's how we design every system, process and decision within the Zues88 platform.
Your personal and financial data is protected with AES-256 encryption and 256-bit SSL — the same technology used by major financial institutions worldwide to safeguard sensitive information.
Zues88 has never and will never sell, rent or lend your personal data to third-party advertisers or data brokers. Your data is used solely to improve your experience on our platform.
You have full control over your data. Request access, correct information, restrict processing, or delete your account — all through our responsive support team.
All of our data processing operations are designed to fully comply with Malaysia's Personal Data Protection Act (PDPA). We conduct regular compliance audits to ensure these standards are consistently upheld.
Your data is stored in high-performance data centers with multi-layered physical and digital security. Automated backup systems ensure your data remains safe even in the event of technical disruptions.
In the event of any security incident affecting your data, we are committed to notifying you and the relevant authorities within the timeframe required by law, without delay.