Terms and Conditions — zues88 Malaysia Betting Platform

1Acceptance of Terms of Use

By accessing, browsing, or using the Zues88 platform — whether via the website or mobile app — you automatically agree to be bound by these Terms and Conditions. This document is effective together with Zues88's Privacy Policy and Responsible Gaming Policy, all of which form a comprehensive agreement between you and the platform.

If you disagree with any part of these terms, you are required to stop using the platform immediately. Zues88 reserves the right to modify, add, or remove any part of these terms at any time, and notice will be provided via the platform whenever significant changes occur.

2Member Eligibility

To register and use zues88 services, you must meet the following eligibility requirements:

• Be at least 18 years old at the time of registration.
• Not appearing on any list of individuals prohibited from using betting services by any relevant authority.
• Registering under your own name and not on behalf of another person.
• Has never had a zues88 account previously closed or suspended due to a terms violation.
• You are fully responsible for ensuring that your use of the platform complies with the laws applicable in your jurisdiction.

3Account Registration and Identity Verification

Each individual is only permitted to hold one (1) active account at zues88. Holding multiple accounts by the same individual is prohibited and may result in all associated accounts being closed without prior warning, with any existing balances subject to forfeiture.

During registration, you are required to provide accurate, complete, and up-to-date information, including but not limited to your full name, phone number, email address, and bank account details. zues88 employs an identity verification process (KYC) to ensure the security of all members and to meet the platform's compliance requirements.

You are solely responsible for maintaining the confidentiality of your account password. Any activity carried out using your login credentials will be considered as performed by you. Please contact customer support immediately if you suspect unauthorised access to your account.

4Deposits, Withdrawals and Financial Transactions

All deposits made at zues88 are final and cannot be reversed once processed. The platform accepts multiple payment methods including FPX bank transfer, digital wallets (Touch 'n Go eWallet, Boost, GrabPay), and other supported methods available at the time.

Withdrawals will be processed according to the following policy:

• Withdrawal requests are processed 24 hours a day, 7 days a week, including public holidays.
• Withdrawals to digital wallets are completed within 3 to 15 minutes.
• Bank transfers take no more than 2 hours to process.
• Minimum and maximum withdrawal limits are subject to the selected method and your account verification level.
• Zues88 reserves the right to hold withdrawals for verification purposes in the event of suspicious activity.

Funds in your Zues88 account may only be used for betting purposes within the platform. Using a Zues88 account as a savings account or for money transfers without any betting activity is prohibited and may result in account closure.

5Bonuses, Promotions and Wagering Requirements

All bonuses and promotions offered by zues88 are subject to wagering requirements clearly stated in the respective promotion terms. Members are required to read and understand these terms before claiming any bonus.

Important information regarding bonuses:

• The welcome bonus may only be claimed once by each newly verified member.
• Wagering requirements must be fully met before any withdrawal involving a bonus can be processed.
• Zues88 reserves the right to void bonuses if there is evidence of abuse or attempts to exploit promotions.
• Bonuses may not be transferred to other members or directly converted to cash.
• Promotions are only valid for the stated period and cannot be extended unless otherwise specified.

6General Betting Rules

The zues88 platform offers a wide range of betting categories including casino games, slots, live sports, esports, and poker. Each category has its own rules displayed within the game interface. However, the following general rules apply to all types of betting:

• Every confirmed bet is final and cannot be cancelled by the member.
• Zues88 reserves the right to void any bet placed due to a technical error or an obvious odds error.
• In the event of a discrepancy between the displayed result and the actual result, the result confirmed by the relevant game provider or sports authority will apply.
• Attempting to exploit system vulnerabilities, engage in unauthorised odds arbitrage, or use automated software for betting is strictly prohibited.
• Zues88 uses an independently verified Random Number Generator (RNG) for all casino games to ensure absolute fairness.

7Member Responsibilities and Conduct

As a zues88 member, you agree to use the platform in a responsible and ethical manner. The following behaviour is strictly prohibited and may result in permanent account suspension or closure:

• Providing false information during registration or the KYC process.
• Owning or attempting to own more than one account.
• Colluding with other members to manipulate betting outcomes (match fixing, collusion).
• Using bots, automated software, or other technical means to gain an unfair advantage.
• Engaging in any form of money laundering through the platform.
• Harassing, threatening, or being disrespectful towards customer support staff or other members.
• Attempting to access another member's account without authorisation.

8Account Closure and Suspension

Zues88 reserves the right to close or suspend any account at any time if there is evidence of a breach of these Terms and Conditions. In cases of fair closure not caused by a member's violation, any valid account balance will be returned to the member once the verification process is complete.

Members may also request to close their own account at any time by contacting our customer support team via live chat. Voluntary account closure requests will be processed within 24 to 48 working hours, and any eligible balance will be refunded via the original payment method.

For members who need a temporary break from the platform for responsible gaming reasons, a temporary suspension option is also available. For more information, visit the Responsible Gaming page.

9Zues88 Liability Limits

Zues88 provides the platform to the best achievable standard; however, the platform is provided "as is" without any express or implied warranties. To the extent permitted by law, zues88 is not liable for:

• Losses arising from service interruptions, server downtime, or technical failures beyond our control.
• Indirect, consequential, or special losses arising from the use of or inability to use the platform.
• Any financial losses arising from betting decisions made by the member.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

In all cases, Zues88's maximum liability to any member is limited to the net deposit amount made by that member within the 30 days preceding the claim.

10Amendments to Terms and Applicable Law

Zues88 reserves the right to modify these Terms and Conditions at any time. Significant amendments will be communicated to members via in-platform notifications or their registered email. Continued use of the platform after notice of amendment is given will be deemed acceptance of the revised terms.

These Terms and Conditions are governed by the legal principles applicable in the jurisdiction in which zues88 operates. Any disputes arising in connection with the platform will first be resolved through negotiation, and if necessary, through mutually agreed arbitration.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be reinterpreted to the minimum extent necessary to make it valid, while the remaining provisions will continue in full force and effect.